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faq

 

Where can I order a catalog?
Visit http://armynavysuperstores.com/requestcatalog.htm 

 

How do I purchase items?
Make a purchase online, or call 1-800-889-9122 to place your order. Quantity discounts are available.

 

What forms of payment do you accept?
We accept Visa, MasterCard, American Express, or money orders denominated in U.S. dollars.

Will my name (customer information) be given to an outside company or third party? No. Armed Forces Outfitters, Inc. collects customer information only to complete your order. We will not sell your information to anyone.

 

How much do you charge for shipping?
We ship UPS and most shipments are $11.00. Larger orders will be quoted when ordering. Overnight and 2nd day shipping is available on most items. 

 

Do you ship overseas?
We do not ship overseas, but we will to APO ’s / FPO’s. Our shipping cost is calculated by the weight of your order and specified destination. 

What is your returns policy?
Within 5 days of receipt of your order, you may return any stock item in its original condition. Armed Forces Outfitters, Inc. does not issue refunds on military surplus, used or large quantity purchase merchandise. We will issue a refund minus 15% restocking fee for any item you return that meets these conditions. We can refund shipping costs only if the return is a result of our error.   Continued

 

What is your exchange policy?
Merchandise may be returned for an exchange for up to 10 days from the original ship date. All returns must include return authorization # which may be obtained by calling us at 1-800-889-9122.  


Armed Forces Outfitters, Inc will not refund shipping cost and all returns must be shipped to us with shipping charges prepaid. Merchandise must arrive in original condition shipped with original labels/tickets attached.